FAQs and Conditions
HOW MUCH WILL MY CAKE COST?
Each cake, whether it be big or small, is designed individually to meet what you require. Therefore, there is no "one size fits all" regarding cake cost! Prices are calculated based on how much cake there is, flavours, fillings, decoration, standard baking time and skilled decoration time. In busy periods, it can sometimes take up to a week to come back to you with a full quote.
HOW FAR IN ADVANCE SHOULD I ORDER?
Getting your order in as early as possible is your best bet. I take wedding orders up to 18 months in advance. Whilst I do try my best to accommodate last minute orders, it is not always possible. So, for celebration cakes, a month or two is best.
HOW DO I PAY?
I accept cash payments and payment by bank transfer.
DO I NEED TO PAY A DEPOSIT?
Celebration cakes and cupcakes incur a £20 deposit, with the rest payable on collection.
Wedding cakes incur a £50 deposit, with the rest payable up to two weeks before the big day.
HOW LONG WILL MY CAKE LAST?
I always ensure your cake is as fresh as possible for your event date and, as a rule of thumb, most cakes will be at their best within 3 days following.
Any cakes with fresh produce, such as fruits, will have a much shorter shelf life and you will be notified of this before ordering your cake and deciding on flavours.
DO YOU MAKE GLUTEN FREE CAKES?
Yes, I offer options made with gluten free ingredients. All products are made in the same kitchen with the same (clean equipment) so whilst every effort is made to avoid any cross contamination, there is a very small risk.
CAN I COLLECT?
You are welcome to collect your cake, however, be aware once it leaves me then I cannot be responsible for it. I will always give advice on how to safely transport your cake so HOPEFULLY you will never have any issues!
WILL YOU DELIVER MY CAKE?
I am more than happy to deliver celebration cakes to you/your venue. Deliveries are subject to fees depending on your location. I always prefer to deliver and set up your wedding cake and I include that fee within the final price.
I NEED HELP DECIDING WHAT I WANT!
I would love to go over designs and flavours with you and I'm always up for a cuppa and a catch up to plan in depth what you'd like.
WHAT IF I CHANGE MY MIND?
I understand that life can get in the way of things sometimes, so if you need to cancel your order then please try to give as much notice as possible. Deposits are non-refundable.
Wedding cake cancellations - If you cancel your wedding cake up to 3 months before the wedding date then the final balance will be waived. Any cancellation within 2-3 months of the wedding date requires 50% of the final balance to be paid/retained. Any cancellation within 1 month of the wedding date requires 100% of the final balance to be paid/retained.